We're here to resolve your concerns
In compliance with the Consumer Protection Act, 2019 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, AKK FASHION has established a Grievance Redressal Mechanism for addressing customer complaints and concerns.
Name: Amit Kumar Kandare
Designation: Grievance Officer
Email: grievance@akkfashion.com
Phone: +91 92432 35276
Address: Office No. 102, 19/4, New Palasiya, Behind Apna Sweets, Indore, Madhya Pradesh - 452001
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
You can file a grievance by sending an email to grievance@akkfashion.com with the following details: your full name, order number (if applicable), a detailed description of your complaint, supporting documents or screenshots (if any), and your preferred resolution. You may also call us at +91 92432 35276 during working hours or write to us at the address mentioned above.
Acknowledgement: Within 48 hours of receipt
Investigation: 5-7 business days
Resolution: Within 30 days of filing the grievance
If you are not satisfied with our resolution, you may escalate your complaint to the appropriate consumer forum or the National Consumer Helpline at 1800-11-4000 or consumerhelpline.gov.in.